What type of information do we collect?

 

We receive, collect and store any information you willingly enter on our website or provide us in any other way. The information that we collect are limited to;

 

• Name

• Address

• Email Address

• Password

• Phone Number

• Payment Details

• Billing Details

• Purchase History

• Feedback & Product Reviews

 

How do we collect this information?

 

When you conduct a transaction on our website, we collect the personal information you give us such as your name, address, and email address. This and the creation of your profile are the only way we collect this information from yourself.

 

Why do we collect this information?

 

We collect such non-personal and personal information for the following purposes;

 

• To provide and operate our services.

• To provide customer assistance and technical support in the case of any issues that may arise.

• To be able to contact our users with general or personalised messages that may relate to their order, experience using our site or promotions.

• To comply with any applicable laws and regulations.

 

How do we store, use and share your personal information?

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

How will we communicate with you?

 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

How do we use cookies?

 

A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site's computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.

 

You can view the cookies we use on this website here;

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How can you withdraw your consent?

 

If you no longer wish for us to process your data anymore, please contact us at sales@brinnicklocksmiths.co.uk

 

Updates to our privacy policy?

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

Questions and Contact Information

 

If you would like to access, correct, amend or delete any personal information we have about you, you are invited to contact us at sales@brinnicklocksmiths.co.uk